I.T SUPPORT

We can provide the full range of IT Support solutions for your business….

If you decide to contact us with your Business IT related issue, you can rest assured you will be talking to a highly trained IT professional, we will accept calls from any business not only from our support contracted customers.  If we cannot resolve the issue over the phone we will arrange a site visit and further investigate and resolve the issue.

If you ring us we can advise you on any of the following common Technical Support Issues, and many more:

>Hardware Technical Issues
>Software Technical Issues
>IT Network infrastructure & Cabling Issues
>Backup & Restore Issues
>Remote Access Connectivity Issues
>E-mail and Web Access Issues

Our Priority A Technical Support helpdesk request has a maximum response time of 4 hours!
Find out more here….

The most cost effective approach to Business Technical Support issues is to take out a West Coast Solutions Support Agreement, you will then benefit from the following:

Professional advice and support on any aspect of IT within your business

Quick Response in getting your business back up and running in the event of a IT Technical failure.

An IT Consultant is assigned to each and every customer

Remote support available for fast resolution of Technical Issues

Find out more about our Support Level Agreements packages, and our general call out pricing structure, email us at:  support@westcoastsolutions.co.uk